PlankDesigns Terms of Service
Last updated: 2nd January 2025
Welcome to PlankDesigns. These terms and conditions outline the rules and regulations for using our design services and website.
1. Acceptance of Terms
By engaging our services or accessing our website, you accept and agree to be bound by these terms. If you disagree with any part, you may not use our services.
2. Service Overview
PlankDesigns provides professional design services including but not limited to:
- Brand identity design
- Digital and print design
- UI/UX design services
- Design consulting
3. Client Responsibilities
A. Project Briefing
Clients must provide complete, accurate project requirements and timely feedback.
B. Content Ownership
Clients warrant they own or have rights to all materials provided for projects.
C. Revisions
Standard packages include 3 revision rounds. Additional revisions may incur fees.
4. Payments & Pricing
A. Payment Terms
Projects require a 50% deposit before commencement, with balance due upon completion.
B. Accepted Methods
We accept payments via:
- Lemon Squeezy (international)
- Stripe (credit cards)
- Paystack (African clients)
- Bank transfer (South Africa)
C. Taxes
All prices exclude VAT where applicable. International clients may be subject to local taxes.
5. Intellectual Property
A. Ownership Transfer
Final design assets and full rights transfer upon final payment.
B. Portfolio Rights
PlankDesigns retains the right to display completed work in our portfolio unless otherwise agreed in writing.
6. Cancellation & Refunds
A. Client Cancellation
Cancellations after work begins forfeit the deposit. Partial work completed may be delivered at our discretion.
B. Refund Policy
Refunds only issued if we cannot deliver agreed services. No refunds for change of mind.
7. Confidentiality
We maintain strict confidentiality of all client information and project details under NDA where requested.
8. Website Use
A. Acceptable Use
You agree not to:
- Reverse engineer or exploit vulnerabilities
- Use automated scraping tools
- Upload malicious content
9. Limitation of Liability
PlankDesignsc' total liability for any claim shall not exceed the total fees paid for the specific project.
10. Governing Law
These terms are governed by South African law. Disputes shall be resolved in Cape Town courts.
11. Changes to Terms
We may update these terms. Continued use after changes constitutes acceptance.
12. Contact
For questions, contact us at info@plankdesigns.co
By engaging PlankDesigns' services, you acknowledge reading and agreeing to these terms.